Job Detail

Customer Care Executive - Employee Hub

Date Posted: Jul 21, 2023
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Job Detail

  • Location:
    Mumbai, Maharashtra, India
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
    Experienced Professional
  • Positions:
    3
  • Experience:
    3 Year
  • Gender:
    Gender Neutral
  • Degree:
    Bachelors
  • Apply Before:
    Oct 30, 2023

Job Description

Location: Pune

Mode: Permanent

  • Excellent Communication Skill
3-6 yrs work experience preferable in real  estate / retail industry

Benefits

  • Looking after the in house Retailers Complaints & getting resolved from relevant department. (Retail Operations)
  • Sending Reports & Analyzing.
  • Event Organizing. (Marketing)
  • Events for retail Partners. (Retail Operations)
  • Looking after fit out work of brands. (Operation)
  • Coordinating with MEP, Security, House Keeping & Parking Team.
  • Making Snag reports.
  • Coordinating with Project team for Mall renovation work.
  • Weekly meetings with the out source team members.
  • Customer service – CCE are required to interact with patrons on a daily basis and are adept at communicating with these customers in a friendly, professional manner
  • Retail  relations – CCE act as the Mall Management voice for a shopping center and therefore must frequently interact with the media, the local community, and even law enforcement
  • Government compliance  – Require to coordinate with all government departments need to handle and assist all contracts and zoning ordinances
  • Credit control assistance  – CCE  is responsible for financial aspects of the Mall which  including rent , CAM , Utilities collection, parking collection 
  • Retail and service provider Communication – Responsible  can effectively communicate with a diverse group of individuals, including property management, retail management, security staff, Housekeeping , MEP & Parking staff  middle management, and more
  • Records , Reports and inventory  –CCE need maintain  track inventory, record , record day to day operations SOPS , and other administrative tasks.

Skills Required

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Jaipur, Rajasthan, India

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