4+ yrs IT operations, including multi-supplier management
Experience in incident management, SIAM/ITSM, and data analytics
Strong stakeholder management, communication, and presentation skills
Must have ServiceNow ITSM/ITOM/ITAM modules
ServiceNow CSA (preferred)
Benefits
Responsibilities: Manage IT delivery & governance for a process area in a multi-supplier environment. Oversee customer stakeholders, supplier teams, and IT operations. Drive service improvement and create/analyze reports.
